Privacy
THIS APPLIES TO WWW.LEMONTREELANESTUDIO.COM
A website which acts as an online portfolio and artwork sales for Rachel Pickering and/or Donna Siltanen.This privacy policy has been compiled in accordance with PIPEDA, the Personal Information Protection and Electronics Documents Act of Canada, which requires a company to have a privacy policy and to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online. This information can be used on its own or with other information to identify, contact, or locate a single person or identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect or otherwise handle your Personally Identifiable Information per our website.WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE WHO VISIT OUR WEBSITE?
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including information about your browser, network and device, web pages you visited prior to coming to this website, web pages you view while on this website, and your IP address. Squarespace needs the data to run this website and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.WHEN DO WE COLLECT INFORMATION?
When you place an order on this website, we collect your personal information to fulfill the order. We may collect information like your billing and shipping address, details relating to your purchase, email address, name and phone number. This information is shared with Squarespace, our online store hosting provider so that they can provide website services to us. As you go through the checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.When you subscribe to a newsletter or enter information on our site using a web form, we collect the data requested in the web form to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Mailer Lite for storage. Here, you can view Mailer Lite’s Global Privacy and Terms.How do we use your information?We may use the information we collect from you in the following ways: • To personalize your experience and ALLOW US TO DELIVER THE TYPE OF CONTENT AND PRODUCT OFFERINGS YOU ARE MOST INTERESTED IN. • To improve our website to serve you better. • To allow us to better serve you in responding to customer service requests. • To quickly process your transactions. • To send periodic emails regarding your order or other products and services. • To follow up with them after correspondence (live chat, email or phone inquiries). • Visitor comments may be checked through an automated spam detection service.HOW DO WE PROTECT YOUR INFORMATION?
Our website is regularly scanned for security holes and known vulnerabilities to ensure your visit is as safe as possible.Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Squarespace White Glove Security and SSL technology.HOW LONG DO WE KEEP YOUR INFORMATION?
Squarespace tracks the number of unique visitors with a browser cookie created when someone first visits our site. This cookie lasts for two years. If visitors clear their cookies or open the site from a different browser, the Squarespace app counts their first new visit toward unique visitors. If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically. Customer purchase records are kept for at least 6 years to comply with legal requirements.WHAT RIGHTS DO YOU HAVE OVER YOUR DATA?
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.DO WE USE ‘COOKIES’?
Yes. This website uses cookies and similar technologies, which are small files or pieces of text that transfer to your computer’s hard drive when you access a website or app. To view the cookies dropped on your device, visit The Cookies Squarespace Uses. These functional and required cookies are always used, allowing Squarespace, our hosting platform, to securely serve this website. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. WHILE YOU VISIT OUR SITE WE’LL TRACK:
• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed. • Location, IP address and browser type: we’ll use this to estimate taxes and shipping. • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order and send you the order!WE ALSO USE COOKIES TO:
• Help remember and process the items in the shopping cart. • Understand and save user preferences for future visits.You can have your computer warn you each time a cookie is being sent or turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for two years.IF USERS DISABLE COOKIES IN THEIR BROWSERS:
If you turn cookies off it will turn off some of the site's features.THIRD-PARTY DISCLOSURE AND BEHAVIOURAL TRACKING:
We do not sell or trade, Personally Identifiable Information to outside parties. It is important to note that we DO allow third-party tracking of personal and behavioural information as needed between our third-party vendors, such as: • MailerLite - This Service stores, tracks, and responds to your request for newsletter opt-in. View MailerLite’s Global Privacy and Terms. • PayPal and Stripe are our means of accepting payments. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Policy and Stripe Policy for more details. • Google Analytics—An analytical built-in integration through Squarespace that provides visitor tracking to help us understand how visitors use our website. You can find out more about Google’s terms HERE.Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We do not specifically market to children under the age of 13 years old.PRIVACY
Once this privacy policy is created, we will add a link to it on our home page or, at minimum, on the first significant page after entering our website, in the footer.Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.You will be notified of any Privacy Policy changes on our Privacy Policy Page.You can change or review your personal information by emailing us at rachelpickering@2lastudio.com or using the update option at the bottom of every email.WE COLLECT YOUR EMAIL ADDRESS IN ORDER TO:
• Send information and respond to inquiries and/or other requests or questions. • Process orders and send information and updates pertaining to orders. • Send you additional information related to your product and/or service. • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.WE AGREE TO THE FOLLOWING:
• Not to use false or misleading subjects or email addresses. • Identify the message as an advertisement in some reasonable way. • Include the physical address of our business or site headquarters. • Monitor third-party email marketing services for compliance if one is used. • Honor opt-out/unsubscribe requests quickly. • Allow users to unsubscribe by using the link at the bottom of each email.If at any time you would like to unsubscribe from receiving future emails, you can email us at rachel@lemontreelanestudio.com.
Or follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.CONTACTING US
If you have any questions regarding this privacy policy, please contact us using the information below.34 Copperstone Green SECalgary, Alberta, T2Z0R8Canadarachel@lemontreelanestudio.com